Providing Centralized Call Center-Karnataka

Karnataka State Electronics Development Corporation Limited has published Providing Centralized Call Center. Submission Date for this Tender is 28-08-2020. Computer Peripheral Tenders in Karnataka. Bidders can get complete Tender details and download the document.

Tender Notice

TDR

25209810

Tendering Authority

Tender Brief

Providing Centralized Call Center

Bidding Type

Tender

Competition Type

Indian

State

Karnataka

Last Date of Bid Submission

28-08-2020

Tender Details

Providing Centralized Call Center 1. Cims Platform Charges Single Site With 4 Agents, 1 Tl & 1 Manager Single Site., 2. Ticketing Platform Charges For The Mentioned Deliverables, 3. Remote Site Software Call Routing Application, 4. Implementation Cost Platform Installations, Platform Configuration, Training & Pri Trunk Integrations, 5. Isdn Pri Card For Pri Termination For The Call Center No., 6. Integration Development For Sms, Email, Social Media Platforms, 7. Servers Lenovo Servers With Intel Xeon, Raid Controller, 32 Gb Ram, Hdd 1 Tb, Os, Pci Slot, Monitor, 8. Agent Work Stations Corei5 9Th Generation, 8 Gb Ram, 1 Tb Hdd, Head Set With Boom Mic On Tentacle, Key Board And Mouse, 19 Led Monitor,

Key Value

Document Fees

INR 550 /-

EMD

INR 100000.0 /-

Tender Value

Refer document

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