Tecnocampus Mataró-Maresme Users (Helpdesk) Service (Helpdesk).The Contract Will Aim To Provide The Technical Assistance Service To The Facilities, Services And Users Of Tecnocampus, Hereinafter Help Desk, With The Terms Contemplated In The Specifications Of Technical Prescriptions. In General, The Area Of The Contract Comprises: • Help Desk Teaching • The Help Desk Of Companies • The Help Desk Microinformatics Will Be (The Objectives Of This Contract Will Be (And) Customers, (Ii) The Reduction Of The Response Time To The Requests For Service And Incidents And (Iii) The Increase In The Satisfaction Of Users In Front Of Their Requests And (Iv) Generally To Bring The Help Desk Service Of Tecnocampus To The Highest Level Of Excellence.
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