Request for proposals for Comprehensive Microsoft Office Suite Training for Central Bank of Somalia. 2. Scope of Work 2.1 Objectives Equip CBS staff with essential Microsoft Office skills aligned with their functional roles. Enhance efficiency, accuracy, and professionalism in daily operations using Microsoft tools. Enable staff to use Microsoft applications for data analysis, reporting, collaboration, and communication. 2.2 Training Levels and Content Overview Level 1: Beginners Introduction to Windows Environment. Microsoft Word: Creating and formatting documents Microsoft Excel: Basic spreadsheets, simple formulas Microsoft PowerPoint: Creating basic presentations Outlook: Email management and calendar OneDrive: Cloud storage basics Teams: Virtual meetings and collaboration Level 2: Intermediate Advanced Word features (styles, tables, templates) Intermediate Excel functions (SUMIF, VLOOKUP, PivotTables) Data sorting, filtering, and charts PowerPoint design principles and animations Intermediate Outlook features Teams: Channels, files, and app integrations Level 3: Advanced Excel advanced functions (INDEX-MATCH, macros, Power Query) Dashboard creation and data visualization Word: Mail merger, automation, and complex documents PowerPoint: Interactive presentations, hyperlinks, and multimedia Teams: Advanced collaboration, governance, and security settings Integration between Microsoft applications 2.3 Training Delivery Requirements Conduct face-to-face sessions at a venue determined by CBS Minimum duration: 30 days per level (flexible based on curriculum depth) Hands-on practice using real-life banking scenarios Maximum class size: 25 participants per batch Provision of printed and/or digital training materials All participants to receive a Certificate of Completion Post-training support options (optional but encouraged) 2.4 Deliverables Customized training manuals for each level Presentation slides and instructional videos (if applicable) Pre- and post-training assessments Feedback forms and evaluation reports Final report summarizing outcomes, participant performance, and recommendations Tender Link : https://somalijobs.com/tenders
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