Call Center - Frame Treaty Front Desk. The Clients (Ag) Are Bitmarck Technik Gmbh And Bitmarck Advice Gmbh, Which From 01.09.2025 Operate Together As Bitmarck Gmbh By Means Of A Merger. In The Following, The Client Is Uniformly Mentioned, Which Always Means The Respective Aforementioned Companies Of The Bitmarck Group Of Companies. The Contractor Is The Service Provider, Who Is A Successful Bidder From The Tender. End Users Will Be Employees Of The Client (Statutory Operating, Guild And Replacement Health Insurers) As Well As Employees Of The Company Units Of The Bitmarck Group Of Companies In The Future, Which Are Related To It-Specific Requirements (So-Called Incidents) And Questions (So-Called Requests For Information, Rfi) Wend Front Desk. The Contractors Services Include The Acceptance And Processing Of The Calls As A 1St Level Support (Catch & Dispatch). The Details Can Be Found In The Service Description.
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