Tenders Are Invited For Online User Denquests For Bicycle Services: Véligo Rental And Bicycle Parking

The Purpose Of This Market Is To Realize Denquests For Perception And Online Satisfaction With Subscribers To The Vélo Dîle-De-France Mobilités Services. The First Mission Concerns The Long -Term Rental Service Véligo Rental. The Aim Of These Surveys Are To Measure, In A Contractual Manner, A Global Collection Lindeur (Igp) Of The Service Within The Framework Of The Public Service Delegation (Dsp) Véligo Rental. This Indicator Makes The Subject Of A Financial Incitement For The Holder Of The Dsp. The First Satisfaction Surveys Will Start From January 1, 2026. The Market Holder Will Be Responsible For The Impairment Of The Device For Implementing Perception Surveys, In Particular: The Construction Of The Content Of The Questionnaires Which Will Be Administered; The Development Of The Planning Of The Questionnaires; To Maximize The Answer Rate; Online Questionnaires, On Its Own Platform; Transmission Of Results Files On The Quality Of Service Monitoring Dîle-De-France Mobilités; Reprocessing Of Results, If Necessary, To Ensure Quality And Readability. The Second Mission Concerns The Realization Of Perception And Satisfaction On Subscribers To The Île-De-France Mobilités Bicycle Parking Service. These Surveys Will Aim To Devalue Satisfaction, Customer Journey, And Use Of The Service. The Market Holder Will Be Responsible For The Impairment Of The Investigative Implementation System, In Particular: The Construction Of The Content Of The Questionnaire (S) Which Will Be Administered; The Development Of The Planning Of Questionnaires; The Management Of Mailings To Subscribers, Including The Necessary Reminders To Maximize The Answer Rate; Theheberdment Of Online Questionnaires, On Its Own Platform; If Necessary, To Ensure Quality And Readability.