Telephone Answering Services-Customer Contact Center For Malfunctions And Calamities. The Aim Of This Tender Is To Arrive At A Framework Agreement With One Contractor For Taking Malfunctions Outside The Regular Working Hours Of Vitens (Working Days From 7:00 Am To 7:00 Pm). The Fault Handling Is Part Of 365/24/7 Services Of Vitens. This Assignment Is Awarded To The Tenderer Who Has Issued The Most Economically Advantageous Registration, Being The Registration With The Best Price-Quality Ratio. By Means Of This Tender, Vitens Wishes: • The 365/24/7 Accessibility For Customers To Be Able To Report A Malfunction; • To Remedy The Quality And Handling Of Incoming Malfunctions Quickly And Professionally; • To Guarantee Customer Satisfaction.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
