Bids Are Invited For Hiring A Specialized Company To Provide Continued Call Center Services Including Operation, Maintenance (Active And Receptive Service), Customizations Needed To Build A Suitable Service Tree To The Needs Of Codau, Integration Between Crm Used With The Codau Commercial System, Covering All The Resources Necessary For Its Operation, Including Telephone Lines, Circuits For Interconnection Of Local Computers, And And
Bids Are Invited For Hiring A Specialized Company To Provide Continued Call Center Services Including Operation, Maintenance (Active And Receptive Service), Customizations Needed To Build A Suitable Service Tree To The Needs Of Codau, Integration Between Crm Used With The Codau Commercial System, Covering All The Resources Necessary For Its Operation, Including Telephone Lines, Circuits For Interconnection Of Local Computers, And And
Provision Of Call Center And Continued Nature Services Including The Operation, Call Center Maintenance (Active And Receptive Service), The Customizations Needed To Build A Suitable Service Tree For The Need For Codau, The Integration Between Crm Used With The Codau Commercial System, Covering All The Resources Necessary For Its Operation, Including Telephone Lines, Circuits For Interconnecting Local Networks, Elements Of Computers, Elements, Elements Interconnection, Redundancy, Service Front End, Environmental Adjustments, Dac Equipment (Automatic Call Distributor), Working Integrated Using Cti (Computer Telephony Integration) Ura (Audible Response Unit), Operation And Special (Operator, Monitor, Supervisor, And Manager), As Characteristics, Conditions, Technical Specifications, Contained In This Reference Term. The Receptive And Active Service Services Include The Codau Customer Customer Service Activities And A Later Return To Them, When Necessary, Consultation With Computerized Database, Registration Updates, Registration Of Requests And Information Supply. Always Observing Service Metrics As Well As The Degree Of Customer Satisfaction Through Post Service Research.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
