Software Package And Information Systems - Acquisition Of Remote Reception And Chat. The Eastern Uusimaa Welfare Area Has Decided To Launch A Procurement Aimed At Obtaining A Software Service That Enables Communication Between A Customer And A Professional Through Chat And Video Connection (Later Software Service). It Has Been Recorded In The Strategy Of The Eastern Uusimaa Welfare Area That There Are Functional Digital, Mobile And Moving Services That Complement Stonework In The Area. The Aim Of The Welfare Area Is To Significantly Increase Digitalization By 2025. In The Current Situation, Electronic Services In The Eastern Uusimaa Welfare Area Are Scattered And The Implementation Of Services Vary From One Municipal To The Municipality. The Service Structure Of The Area Is Difficult Because The Digital Services Have Not Been Available To The Desired Extent. The Eastern Uusimaa Welfare Area Wants To Provide Citizens With The Opportunity To Deal With Social And Health Services Electronically Throughout The Geographical Area Of The Well-Being Area. Chat And Video Reception Functions Are To Be Introduced In Primary Care, Oral Health And Social Care. Electronic Transactions Are Intended To Free Professionals From The Phone And Streamline The Customers Business.
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