Software Support Services. 3.1 The Subject Of The Public Contract Is Defined In Detail In The Binding Proposal Of The Contract (Especially In Article 1), Which Consists Of Annex No. 1 Of The Tender Documentation (Hereinafter Referred To As The “Draft Contract” Or “Contract”). 3.2 The Subject Of This Agreement Is The Obligation Of The Supplier (Hereinafter Also The Contractor) To Ensure The Contracting Authority (Hereinafter The Client) Support And Further Development Of The Is Apao (Hereinafter Referred To As The Subject Of Performance) To The Following Extent: A) Ensure Is Apao Support For The Area Including User Support And Support For The Operation And Maintenance Specified In The Catalog Sheets 12) Agreements, (Hereinafter Referred To As The “Lumplone Purchase”). (B) To Ensure Flexible Support Of The Ispa Operation To The Extent Of Activities Specified In The Catalog Sheet Of Annex 2 (Part 13) Of The Contract (Hereinafter Referred To As “Flexible Support”), The Contractor Acknowledges That Flexible Support For Ispo Operation Is Not Provided On A Regular Basis. The Extent Of The Laboriousness Of Flexible Support Of The Is Apao Operation Will Be Realized In A Volume Of At Least 30 Human Hours Per Year And Its Total Volume Does Not Exceed 600 Human Hours For The Duration Of The Contract. The Is Apa Changes Made Under Flexible Support Shall Undertake To Work And Submit To The Client In A Quarterly Update Of Pre -Implementation Analysis. C) Ensure The Designated Development Of The Is Apa To The Extent Of The Activity Specified In The Catalog Sheet In Annex 2 (Part 14) Of The Contract, Which Is Provided On The Basis Of The Priority Requirements Of The Client Referred To In Tab. No. 1 In Annex 1 To The Contract (Hereinafter Referred To As The “Development”), Including Pre -Implementation Analysis (Based On Annex No. 1 Of The Contract), System Integration, Testing And Documentation For The System. The Drawing On The Specified Development Will Not Exceed The Number Of 18,770 Human Hours For The Entire Duration Of The Contract. D) Ensure The Development Of The Is Apao To The Extent Of Activities Specified In The Catalog Sheets In Annex 2 (Part 1 And 14) Of The Contract, Which Is Provided On The Basis Of Individual Requirements Of The Client (Hereinafter Referred To As The “Development For Requirement”). All Development On The Requirement Does Not Exceed The Number Of 8,400 Human Hours For The Entire Duration Of The Contract. The Is Apa Changes Made Within The Development Of The Request Shall Be Undertaken By The Contractor And To Submit To The Client In A Quarterly Update Of Pre -Implementation Analysis. (E) Update Or If It Is To Replace The Components, Process The Exit Plan - To Elaborate The Procedure For Changing The Contractor Or Termination Of This Contract. (F) In Case The Contractor Is Different From The Contractor In The Previous Is Apao Contract, Which Does Not Have Copyright Authorities For Is Apao Components, Reporting Suite And Asd Websigner, The Subject Of Performance Also Includes The Contractors Obligation To Ensure Two Is Apa Components. Human Hours (Hereinafter Referred To As The “Replacement Of Components”). These Human Hours Will Be Drawn From The Time Subsidy For The Determined Development. The Contractor Is Obliged To Fulfill The Contract In Accordance With The Wording Of The Article
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