Bids Are Invited For Contracting Of A Legal Entity Governed By Private Law, In The Field Of Information Technology And Communication Ict, Specializing In The Availability Of Customizable And Offline Customizable Communication Mobile Application Platforms, With Routing Systems, Occurrence Management, Local Monitoring And Contact Center Operation Directed To Public Management, Which Provides Solution In Communication Governance Between Management And Local Society.

Night Call Center Operator. Cbo 4222-05. Hours Of 150 Hours Per Month., Call Center Day Operator. Cbo 4222-05. Hours Of 150 Hours Per Month., Remote Technical Support, By Helpdesk Position By Monthly Hour., Remote Technical Support Operator. Cbo 3172-10. Hours Of 220 Hours Per Month., Local Support Operator, With Ict Resources And Equipment. Cbo 4110-10. Hours Of 220 Hours Per Month., 05/30/2025, Services Of Ict Programmers, Per Technical Hour, For Any Integrations Of The Systems And/Or Applications Offered With The Systems Used By The Administrative Unit., Full Call Center Infrastructure Rental, With Integration In Consultation Mode, In Existing Applications, By Position, For The Period Of 12 Hours. (Bi) By Channel Of 2 Views Limited To 20 Filters, Up To 3 Users., Monthly Message Monitoring System License (Web/100Gb) And Integrated Bi Of 20 Visions Limited To 20 Filters, For Up To 25 Users/Operators, Integrated With Artificial Intelligence Services Up To 10,000,000 Tokens. Users/Operators, Integrated With Artificial Intelligence Services Up To 10,000 Tokens., For Up To 10 Users/Operators., Monthly License Of Additional Message Monitoring Module (Web/10Gb) For Up To 1,000 Users/Operators., Monthly Monitoring System License (Local Class Ii Server), Up To 50 Users., Up To 3 (Three) Users. Users., Monthly License Of Web/5Gb Monitoring System, Monthly Infrastructure License And Virtual Assistant System (Bot/Ia) And Specialized Human Resources Care, For Up To 100,000 Users., Up To 10,000 Users., Monthly Central System Creation And Web Configuration System License. Collecting And Updating Data With Biometric Authentication, Up To 1,000 Users., Monthly License Per Channel For Customizable Bidirectional Communication Mobile Application And Data Collection, Up To 10,000 Users., Up To 100 Users., Implementation And Configuration Of Additional Message Monitoring Module. Configuration And Implementation Of Business Intelligence Infrastructure (Bi) Of 2 Visions Limited To 20 Filters., Infrastructure Configuration And Implementation Service And Virtual Assistance System Bot (Ia)/5000P., Infrastructure Configuration And Implementation Service And Bot Virtual Assistance System (Ai)/1000P. Bidirectional And Data Research With Biometric Authentication., Channel Configuration And Implementation Service For Customizable Mobile Application For Bidirectional Communication And Data Collection.

2,79,93,964 - BRL

FileName	File Description
Global Tender Document	Tender Notice