It Services: Consulting, Software Development, Internet And Support – (25020) 708 First Level Support Blw. With This Tender, The Client Is Looking For A Provider Who Provides The So -Called First Level Support (Fls) As The First Point Of Contact For Inquiries And Problems For Users Of Software -Based Applications (Specialist Applications And Systems) And Offers The Corresponding Assistance. The Aim Of The Client Is To Gradually Roll Out The Fls Up To 14 (Optional) Specialist Applications Or Systems And To Hand Over To The Contract Recipient. A Framework Contract For These Services Is To Be Concluded With The Contract Recipient.
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