Tenders Are Invited For Customer Relations Management Software Package- Case Management System For Va And Cleaning Operations

Customer Relations Management Software Package- Case Management System For Va And Cleaning Operations. The Procurement Refers To A Cloud-Based Case Management System (Saas) That Will Support Processes In Va And Cleaning Operations. The System Should Be A Configurable Standard Solution, Not Require Extensive Customer Adaptation, And Enable As Turnkey Introduction As Possible. A Planning Phase Is Conducted Together With The Assigned Supplier Before A Contract Is Signed. The Purpose Is To Streamline Management, Improve Traceability, Strengthen Customer Communication And Enable Increased Digital Self -Service.