Bids Are Invited For Provision Of Devices, Implementation, Operation And Maintenance Of Unified Communication Solution Based On Voip Technology (Voice On Ip).

Supply Of Pabx Ip Central Central Appliance And Installation: Central Pabx Ip With Minimum Capacity For 100 Ip Extensions, With Native Support To The Sip Protocol, Designed To Operate In Medium To Large Corporate Environments, With The Following Minimum Characteristics: Support To At Least 100 Simultaneous Ip Extensions, With The Possibility Of Expansion; Compatible With Sip 2.0 Protocol For Integration With Ip Phones, Softphones And Gateways; Support To Sip Trunks And Integration With Voip Operators; Web-Based Management Interface, With User Permissions Control; Support To Ura (Audible Response Unit), Call Line, Call Recording, Conference, Voice Mail And Automatic Transfer; Compatibility With Codec G.711 And G.729, With Qos Support (Quality Of Service); Registration And Management Of Local Network Extensions (Lan) And Through Vpn Or Metropolitan Network (Man); Failover/Redendance Support, Either Via Ha (High Availability) Or Automatic Configuration Backup; Automatic Bivolt Power Supply Or Redundant Source; Snmp Support Or Other Monitoring Protocol For It Systems Integration; Cdr (Call Detail Record) Registration For Audit And Call Reports., Provision Of Ip Telephone And Installation: Corporate Ip Compatible With Protocol Sip, Intended For Use In The Institutional Environment, With The Following Minimum Characteristics: Compatibility With Protocol Sip 2.0; At Least 2 Configurable Sip Accounts; Lcd Screen With Lighting With Lighting, For Clear Viewing Of Call Information And Status; Keys Dedicated To Basic Functions: Vivae, Mute, Rediscovering, Transfer And Conference; Full-Duplex Viva-Voice Support With Eco Cancellation; Hd Audio Quality (Wideband) With Support For Codecs G.711, G.722 And G.729; Poe Support (Power Over Ethernet) Standard Ieee 802.3Af; Ethernet Rj45 Ports (10/100 Mbps Or Gigabit, Depending On The Model) With Internal Switch For Network Sharing; Vlan (802.1Q) And Qos (802.1P) Support; Remotely Updating Firmware Via Tftp, Http Or Https; Compatible With The Described Pabx Ip Center, With Automatic Provisioning Via Tr-069, Dhcp Option 66 Or Similar; Adjustable Support Base And Possibility Of Wall Fixation; External Power Supply Included (If Not Used With Switch Poe)., Complete Provisional And Installation Services Of All Components, Equipment And Inputs Necessary For The Operationalization Of The System, Including Assembly, Cabling, Connections And Support Infrastructure, Compulsorily Performed In Person At The Designated Locations; Activation And Commissioning Of The System With Functional Tests, Validation Of Operational Parameters And Technical Qualification Of End Users For Full Use Of The Implanted Solution; Integral Maintenance (Preventive And Corrective) Of The System During The Entire Contractual Period, With Guarantee Of Availability And Performance According To Technical Specifications; Specialized Technical Service With A Maximum Response Time Of 8 (Eight) Hours After Formal Opening Of The Call, According To Service Levels (Sla), For A Period Of 12 (Twelve) Months., 16/05/2025