Tenders Are Invited For Software-Related Services-Atlassia Tools Support, Maintenance And Development Services

Software-Related Services-Atlassia Tools Support, Maintenance And Development Services. The Acquisitions Background At Vtt Currently Has Jira Software, Confluence And Guard Cloud Solutions From Atlassian Tools, As Well As Bigggant, Draw.Io And Time To Sla Cloud For Atlassian Marketplace. In Addition, Jira Service Management Is Used. The Use Of Atlassia Tools Has Been Growing At Vtt In Recent Years And It Is Assumed That Growth Will Continue In The Future. Jira And Confluence Form A Team And Project Work And Development Project Management System, Which They Want To Integrate With Vtts Other Vtt Application Offering. Vtt Follows In Its Application Management So -Called. Own Application Management Model. Vtt Has An Application Owner For Atlassias Tools, The Main Users And Are Supported By Vtts Own Application Support Team. In Addition To The Application Support Team, Vtts Technical Experts, Application Management Experts, A Basic Information Technology Service Partner And Other Individual Partners, Are Also Supported And Supported. The Selected Service Provider Will Work Closely With Vtts Own And Vtt Service Partners Experts. The Acquisition Is Subject To The Acquisition Of The Atltlassia Tools For Support And Maintenance And Small Development. In Addition, The Acquisition Includes Atlassia License Management And Work Related To The Utilization Of Change, Extension And Application Separately. The Selected Service Provider Will Take Over The Service Entities As The Cooperation Begins. The Actual Licenses Are Not Part Of The Acquisition. Selected Service Providers Application Management Service Team Includes: - Ensure The Trouble -Free Operation Of The Solutions Available - Maintoper Support - Surveying And Repairing Problem Situations - Predictive Maintenance - Tool Consulting Support - Small Development - New Services Analyzing And Deployment - Training And Instruction In Addition To The Main User Support, The Site Also Includes Direct End -User Support (As Ordered By Main Users) As Specified With Vtt. The Actual End -User Support Is Handled By Vtts Main Users And Vtts Basic Information Technology Service Partner. During The Contract Period, The Service Entity Subject To The Acquisition May Also Include Other Tasks That Are Essential To The Subject Of The Acquisition, Which Are Not Expressly Mentioned Here. The Scope Of The Contract And The Workload Assessment Are Presented By Annex 1. Vtt Selects One Contractor. The Subject Of The Acquisition Is Described In More Detail In The Invitation To Tender (See Special Appendix 1).