Software-Related Services - Improvement Of Infrastructure For Customer Services. The Subject Of Procurement Is The Services Of The Microsoft Infrastructure Of The Client, The Continuous Improvement Of The Microsoft Environment With Secured User Support, Testing Of New Services, Improvement Of The Existing High Availability Of Microsoft Services And Disaster Recovery Systems (Dr And Ha). In His Information Infrastructure, The Client Relies On Microsoft Services That Require A Continuous Upgrade To Maintain Safety Levels And To Improve The New Functional Servants. The Procurement Includes: • Microsoft Sql Cluster Upgrade And Improvement • Extension And Improvement Of The Existing Sccm Reporting System • Extension And Improvement Of The Existing Sccu Supervisory System • Microsoft Tenant Hardening • Improvement Of Identity And Approach Management (Iam) Contract Duration • User Support For These Microsoft Services Involving Incidents And Problems, And The Requirements Of The Contracting Authority Through The Ticketing System With Regular Reporting • Documentation Of The System
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