Call Center - Elu_2025_002 - Renewal And Modernization Of The Dappel Unified Enovos Center System (Application Phase). It Is A Strategic Initiative Aimed At Modernizing Its Unified Contact Center Solutions Via A Doffres Call. This Doffres Call Aims To Acquire New Generation Unified Contact Center Solutions, Perfectly Integrated Into Salesforce Service Cloud, Offering Agents A Single Interface For The Management Of Communication Channels And Files, As Well As For Daily Operations, Maintenance, Support And Governance.
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