Tenders Are Invited For Service And Guarantee Of Municipal Equipment Of The Broadband Network

The Subject Of The Contract Is The Service And Guarantee Of Cisco Devices Included In The Municipal Broadband Network For A Period Of 24 Months From The Date Of The Contract, On The Conditions Below. For The Need For This Document, The Following Specification Will Be The Following: Failure - Means The State Of The Device In Which It Is Not Possible To Use It In A Manner Consistent With Its Purpose/Functionality. 16.00.1. As Part Of The Extended Warranty, The Ordering Party Will Be Ensured:- Access To Software Updates, Asr, Ws-C4948 And Me-3800,- Access To Software Update And Extension Of Manufacturers Support For 2 Firepower 1140 Devices, Firepowermanagement Center, Cisco Prime 3.X Infrastructure,- Extension 2 Pcs. Fpr1140 Threat Defense Threat Protection (L-Fpr1140t-T =) Min 2 Years-Cisco Firepower Analysis And Optimization,-Deletion Of The Failure/Replacement Of The Device For: • Asr, Fpr-1140, Ws-C4948 And Me-3800 With Cards And Modules On The Next Working Day, • Me-3400E Within 30 Working Days, • Other Devices Within 2 Working Days From The Date Of Submitting The Application To The End Of The Relevant Business Day.- Remote Support For The Contractor Engineer Available For The Next Business Day. Counting From The Date Of Submitting The Notification. For The Offer Containing The Support Limit, The Settlement Of The Used Hours Will Take Place By Email Each Time After The Support Provided. The Contractors Engineers Support Will Apply To Devices Covered By The Contract And Will Consist In: • Consultations On Configuration Issues, • Support When Updating Devices, • Support In Solving Network Problems, • Consultations In The Selection Of New Devices. 2. The Employer Requires The Purchase Of Service Contracts Listed In The Swz Devices And Their Components For The Period Of The Contract Or By The Date Of The End-Of-Life, If The End-Of-Life Date Falls Before The End Of The Contract. After The End-Of-Life Date, The Service Of The Website Is To Be Based On The Performers Slope. 3. Services Will Be Provided Within The City Of Rybnik. The Minimum Number Of Support Hours Is 100 Hours. 4. Failures Will Be Reported By The Contracting Authority Directly To The Indicated Email Address And/Or By Phone. 5. Applications Will Be Accepted On Business Days. 6. All Warranty Work And Service Work Do Not Require Any Additional Fees On The Part Of The Employer, In Particular The Costs Of Travel, Delegation, Delivery, And Substitutes For Devices. 7. The Employer May Claim Claims From The Warranty Also After The Warranty Date Has Expired, If The Failure Or Defects Have Been Reported Before This Period. 8. In The Event That The Contractor Does Not Remove The Failure Within The Time Limit Specified By The Ordering Party In Point 2, The Contracting Authority May Commission The Removal Of Their Third Page At The Contractors Expense After 5 Business Days From The Set Deadline For Removing The Failure. 9. If The Failure Cannot Be Removed Within The Declared Date, The Contractor

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