Call Center - Inbound And Outbound Services By Phone Calls. Inbound And Outbound Services By Telephone Calls, According To The Specifications No. 33219/24.03.2025 Services Request Minimum Quantities Maximum Quantities Maximum Quantities Agreement Frameline Subsequent Contract 1 Subsequent Contract 2 Frame Agreement Calls Taken In Inbound 156,000 700,000 840,000 1,540.000 Calls Telverde Ivr 230,400 1.050.000 1.250.000 2,300,000 Calls With Conversion 40.800 165.800 250,000 415,000 Number Days Up To Which Clarifications Can Be Requested Before The Deadline For Submitting Tenders: - At The Latest 18 Days Before The Deadline For Submitting The Tenders Mentioned In The Participation Announcement; The Contracting Entity Will Clearly And Completely Respond To All The Requests For Clarifications Or Additional Information At The Latest On The 11Th Day Before The Deadline For Submitting The Offers Established In The Participation Notice. Any Request For Clarification Must Be Transmitted In Seap (Http://Sicap-Prod.E-Licitatie.Ro/Pub).
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