Tenders Are Invited For Call Center - Supply Of Dappel Center Service In Saas Mode For Internal Customer Service For Dagulture France Rooms

Call Center - Supply Of Dappel Center Service In Saas Mode For Internal Customer Service For Dagulture France Rooms. The Purpose Of The Market Is Lexploitation In Saas Mode Of The Dappel Center Platform Hosted Necessary For Internal Customer Service Of The National Directorate Of Dinformation Systems (Dnsi) In Charge Of Customer Relations With People Working Within The Network Of Dagulture Chambers. Dagulture France Rooms Expects From The Holder, In Addition To The Services Specific To A Dappel Center, That: - Provide A Saas Service That Sapputant On A Dappel Center Platform Hosted In Its Own Data Centers Or With A Publisher Of Which He Is A Partner. - Provide Agents Softphones. - Ensures The Collection Of Incoming Traffic And, If The Contracting Authority Makes The Choice, Release Of Outgoing Traffic To Fixed And/Or Mobile Numbers.