Tenders Are Invited For Telephone Switchboard Services-Provision Of Services As Well As Service And Delivery Services For The Ot Telephony System Of Stromnetz Berlin Gmbh

Telephone Switchboard Services-Provision Of Services As Well As Service And Delivery Services For The Ot Telephony System Of Stromnetz Berlin Gmbh. The Operational Telephony (Tk), Including Ot Telephony (Operational Technology) Of The Snb, Has The Main Task Of Ensuring Language Communication To Maintain Critical Operating Processes At Any Time. For This Purpose, The Tk Systems Are Located In The Form Of A Tk System Network And The Backbone Network Necessary For Networking For Transmission Technology To The Property Of The Snb. The Overall System As Part Of The Secondary Network Is Designed For This, Even If The Primary Energy Supply Fails By Using Battery And Network Replacement Systems (Nea), To Maintain Self-Sufficient Operation For At Least 72 Hours In Order To Put The Primary Network (Electricity Network) Back Into Operation. To Increase Security And Availability, The Individual Tk Main And Initial Systems Are Networked With One Another Via At Least Two Redundant Transmission Paths And Partly Capable Of Island. An Additional Coupling With An Snb-Owned Bundle Radio Network (Tetra) And The Selective Availability Of Satellite Phones Increases Communication Security Again At This Point. To Communicate The Snb-Owned Tk Network Network With The Public Telephone Network, There Are Interfaces To Several Public Carriers, Taking Into Account The Geo-Redundance Of These Interfaces. The Guidance Telephony Is Of Particular Importance Within The Operational Voice Communication. It Is Embedded In The Tk Network Network Of The Snb And Must Be Available In 24/7 Mode, Even With A High Volume Of Conversation In The Event Of A Fault And Crisis, The Employees Of The Control Centers For Switching Acts Or For Interference And Removal With The Highest Security. Stromnetz Berlin Gmbh Plans To Commission A Service Provider For The Contractual Status Of Two Parts For The Ot Telephony Network (On Site) In The Clients Properties. These Are Outlined Below: Support And Service Services (Performance Part A) For The Existing Ot Telephony System Infrastructure As Part Of A Service Contract (1St And 2Nd Level Support): A) Tk Systems And Components Of The Type Mx-One From The Manufacturer Mitel (Vessel Systems, Tk Assemblies, Telephone Devices, Peripherals) Software Components (Software Maintenance/ Software Assurance). B) Hard And Software Components From The Manufacturer Audiocodes, I.E. Session Border Controller (Sbc), Ovoc As Well As Ip Analog Converter C) Hard And Software Components Of The Contact Center Solution Sikom Agentone Sikom Software A) Tk Systems And Components Of The Type Mx-One Of The Manufacturer Mitel (Vascular Systems, Tk Assemblies, Telephone Devices, Periphery) And Related Software Components (Software Maintenance/ Software Assurance). B) Hard And Software Components From The Manufacturer Audiocodes, I.E. Session Border Controller (Sbc), Ovoc And Ip Analog Converter C) Hard And Software Components Of The Contact Center Solution Sikom Sikom Software B