Tenders are invited for Business Management Service (ERP) for Mitur and Istu and 60 Subscriptions In the case of a Joint Venture or Consortium, compliance with this section will be the sum of the members in all their combined parts. a. Experience and Technical Capacity: 1. The bidder will submit at least one (1) Letter of Reference issued by public or private sector clients, accompanied by the contract or purchase order demonstrating its experience providing the service subject to this tender, which has included tax, accounting, and management issues in the country, executed in the last three (3) years. 1. The bidder must present an ISO 9001:2015 (or equivalent) quality certification certifying that the service provider has an implemented and certified quality management system. 2. The bidder will submit a Letter of Authorization from the Manufacturer for the Offered Solution, specifying that the solution is a world-class (off-the-shelf) ERP, included in a leadership position in the Gartner quadrant. 3. Submit technical documentation demonstrating that the proposed solution complies with the following certifications: ISO 27001, 27017, 27018, 223010, 9001 and BS10012, SOC 1 (ISAE 3402), SOC 2 (ISAE 3000), BS 10012, ISO 27018, ISO 9000 QM, ISO 25010 Service Deliberation, ISO 20000 Business Continuity, ISO 22300 Application Security, ISO 27034 Hardening Guidelines, ISO 27040 Destruction of Media, ISO 27035 Incident Management. 4. Submit technical documentation demonstrating that the proposed solution supports a fully web-based cloud architecture, requiring only a web browser (Microsoft Edge, Firefox, Google Chrome) for use from anywhere via a mobile device, without requiring the installation of any additional software or specific configuration on users machines. However, the system must comply with industry standards and regulatory requirements for data protection and other relevant regulations, ensuring that data handling and storage are managed securely. [Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.] Tender Link : https://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=EZIDB0000171-1375635338-41814
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