Tenders Are Invited For Employee Support Program For Lebanese National Staff Sif Lebanon Mission

Tenders are invited for Employee Support Program for Lebanese National Staff Sif Lebanon Mission Closing Date: Tuesday, 25. Feb 2025 Intervention Sector(s): Mental Health Remuneration range: 2000 to 3000 (USD) Duration of Contract: The contract will be for a maximum of 9 months period 1. Background and Rationale SIF Lebanon Mission recognizes the importance of staff well-being and mental health support in challenging work environments. The Employee Support Program (ESP) aims to provide emotional and psychological support to national staff in Lebanon, ensuring a safe and productive workplace. 2. Objectives The main objectives of the ESP are: To establish a functional support program accessible to all employees. To provide immediate crisis counseling and emotional support. To develop preventive strategies for psychosocial risks. To enhance staff resilience and well-being through structured interventions. To ensure confidentiality and accessibility of the services. 3. Scope of Services The ESP will provide the following services: Listening Hotline: 24/7 telephone-based support for emotional and psychological assistance. Crisis Counseling: Immediate intervention and support for employees in distress, including support for adults and children. Workshops & Training: Periodic sessions on stress management, psychosocial risks (PSR), and self-care techniques, to be determined based on the missions needs. Optional Services: Family members can also access these services. Life/well-being coaching. Resources available on the website. Accessible mobile application for remote support. Service Accessibility: Easily accessible either on-site for physical consultations or via a telephone number that is freely and readily available. 4. Deliverables Establishment of a helpline for national staff. Development and delivery of workshops and training modules. Implementation of crisis counseling and intervention mechanisms. Creation of a database for monitoring service utilization and impact. Submission of quarterly reports on program progress and recommendations. Request for quotes to study financial proposals. 5. Budget & Resource Allocation The budget is to be determined based on received financial proposals. Proposals from service providers should be submitted by February 25, 2025. 6. Timeline & Implementation Plan February 2025: Collection and review of financial proposals. June 2025: Full implementation of the support program. Ongoing: Quarterly monitoring and evaluation. 7. Monitoring & Evaluation Monthly follow-up meetings with mission representatives. Periodic assessment of service effectiveness and staff feedback. Review of service utilization metrics and impact reports. 8. Reporting & Accountability The consultant Trainer will work under the direct supervision of the Human Resources. Regular updates to HR and senior management. Confidentiality of employee interactions to be maintained at all levels. Final evaluation report after one year of implementation to assess program sustainability and effectiveness. How to apply Interested candidates and/or firms should submit: - A technical proposal with: - - Detailed description of the methodology to be implemented - A financial offer including a budget with detailed sections of all expenses (fees, transportation, administrative, other costs) - An updated CV of the applicant coupled with the CVs of the other team members. Firms are expected to send their profiles with the CVs of the team members - 3 most recent professional references close to the current consultancy - A document presenting the legality of the consultant status - An example of similar studies conducted in the past for other I/NGOs in a similar context - References and the completion letters from the other organizations Secours Islamique France (SIF) will consider both individual and team/Firm applications. The evaluator(s) will be selected based on their relevant experience and expertise, rigor of their design, availability, and value for money Applicants should send the required documentation in electronic format, with the object Final AFD evaluation 2025 to: [email protected] For any inquiry, the following email address can be used: [email protected] The deadline for the submission of applications will be the 25TH OF February 2025. Sending your CV only is not accepted. [Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.] Tender Link : https://daleel-madani.org/civil-society-directory/secours-islamique-france/calls/employee-support-program-lebanese-national-staff-sif-lebanon-mission