Tenders Are Invited For Provision Of It Support Services

Tenders are invited for Provision of IT Support Services Spdc. SCOPE OF WORK Provision of Enterprise Application Support Service for SAP, Production & Business Applications. Provision of Application Development/Enhancement, Deployment and Support Service. Provision of Supportability and Transition to Support Service. Provision of Collaborative Work Environment application and landscape support Service. Collaboration with external service providers, OEM or other internal Shell service providers. Provision of Project Management Support Services. Provision of Production Application Support Services. Provision of Solution (Application) Deployment/Project Management Service. Provision of Collaborative Work Environment Support Services. Provision of Engineering Application Support & Consultancy service. Provision of Engineering Data and Document Control Services. Provision of Information, Compliance and Knowledge Management services: Provision of SharePoint Information Management Consultancy & Workflow Service. Provision of 1st line & 2nd line IT Service Desk support. Provision of Telecoms and billing support. Provision of IT Request Handling Services. Provision of Support Service Quality Assurance (QA). Provision of Remote and Field Location Support Services. Provision of Second (2nd) line Hardware & Software Support Services. Provision of Technical Hardware & Software Support Services (Desktops, Laptops, Servers, Scanners, Plotters & Printers) for users in the office, residential areas, Outstation and Off-Shore Support Services. Provision of VIP/Executive Support Services. Provision of Library and Archive Services. Provision of Digitization Services. Provision of SharePoint Support, Document and Record Management Services. Provision of Collaboration Services including Equipment Maintenance and Tools Support. Provision of Field Telecoms Technical Support. Provision of Telecoms HSSE Support. Provision of Datacoms Network Services. Provision of Switching Support Services. Provision of Offshore IT Support Services. Provision of Operations Control Center OCC. Provision of Hosting and Storage infrastructure Maintenance Services. Provision of IT HSSE Supervision Services. Provision of IT Site Assurance Services. Provision of Movement and logistic services (incl. PC equipment & Peripherals, network peripherals and other hardware within & across divisions amongst others). Provision of ERP Kernel Management Support Services. Provision of BW/HANA technical and functional/end Support Services. Provision of BW/HANA data loading Support Services. Date Added: February 11, 2025 Deadline: 28/02/2025 Category: Oil & Gas Tender Link : https://etenders.com.ng/shell-petroleum-development-company-of-nigeria-limited-tender-opportunity-provision-of-it-support-services-spdc/