GTR 92387737
Tenders Are Invited For Development Of A Whatsapp Food Ordering Bot For The Food Heritage Foundation
ICB — International Competitive Bid
Closed
Western Asia
Tender Information
GTR Reference
92387737
Tendering Authority
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Financer Name
Self-Funded
Work Title
Tenders Are Invited For Development Of A Whatsapp Food Ordering Bot For The Food Heritage Foundation
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Asia
Political Region
Arab World1,Middle East,Middle East and North Africa, MENA
Last Date of Bid Submission
13-02-2025
Closed
Work Detail
Tenders are invited for Development of a Whatsapp Food Ordering Bot for the Food Heritage Foundation Closing Date: Thursday, 13. Feb 2025 Intervention Sector(s): Food & Nutrition, Social & Cultural Development Objectives The objective of this project is to design and develop a WhatsApp chatbot that will: · Enable users to browse traditional Lebanese products and food menus. · Facilitate placing and tracking orders via WhatsApp. · Provide automated order confirmations and updates. · Integrate secure online payments. · Allow the Food Heritage Foundation to update menus and prices easily. · Support multi-language communication (Arabic & English) Scope of Work The selected contractor will be responsible for: 1. Technical Development · Setting up WhatsApp Business API via Meta or Twilio. · Developing a backend system to handle orders, payments, and notifications. · Creating a database for menu storage and order tracking. · Implementing a simple web-based admin panel for FHF staff to manage menus. · Integrating online payment gateways (local solutions). 2. User & Vendor Experience · Ensuring users can interact seamlessly via WhatsApp. · Providing order tracking updates (e.g., "Order received", "Being prepared", "Out for delivery"). · Providing a user-friendly order management system. 3. Deployment & Training · Deploying the bot on a secure cloud server (AWS, Firebase, or DigitalOcean). · Training Food Heritage Foundation staff on bot management and menu updates. · Offering 3-6 months of post-launch technical support. How to apply Kindly fill in the document attached and submit it alongside your CV to [email protected] Tender Link : https://daleel-madani.org/civil-society-directory/food-heritage-foundation/calls/development-whatsapp-food-ordering-bot-food-heritage-foundation
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