Expression of Interest For Roadmap/Blueprint For The Digitalization Of Civil Registration And National Id System For Eswatini

Expression of Interest for Roadmap/Blueprint for the Digitalization of Civil Registration and National Id System for Eswatini The World Bank has leveraged resources from the ID4D Trust Fund to support the Government of Eswatini by recruiting a firm to assess Eswatinis digital readiness and develop a comprehensive roadmap for modernizing the civil registration (CR)/identification (ID) system, ensuring it becomes more inclusive, secure, and interoperable with key sectors such as social protection and financial services. Specific objectives include: Foundational Aspects: Modernize the National Population Register (NPR) to ensure inclusivity, accuracy, and security. Social Protection Use Case: Integrate the NPR with the social registry to better target social protection programs and improve the delivery of services to vulnerable populations. Financial Sector Use Case (e-KYC): Develop the infrastructure and processes to enable financial institutions to leverage the NPR for cost-effective identity verification. The project will be divided into three main phases: Phase I (Digital Readiness Assessment), Phase II (Roadmap Development) and Phase III(Validation of Findings and Roadmap). Each phase will address the foundational aspects, social protection integration, and e-KYC for the financial sector. Deliverables for Phase I: Digital Readiness Assessment Report: A comprehensive assessment of the current CR/ID system, its legal and institutional frameworks, and readiness for digital transformation. Foundational Assessment: Detailed insights into the status of the NPR, including infrastructure, data quality, and security gaps. Social Protection Analysis: Specific recommendations for integrating NPR data with social protection programs and specifically, in design of the Social Registry Information System (SRIS). e-KYC Assessment: Specific recommendations NPR-enabled e-KYC processes and recommendations for overcoming identified barriers. Deliverables for Phase II: Roadmap Document: A detailed, costed roadmap for the modernization of the CR/ID system, including technical specifications, timelines, and responsibilities. Foundational Modernization Plan: A phased plan for upgrading the NPR, improving coverage, and ensuring interoperability with other government databases. Social Protection Integration Plan: A comprehensive roadmap for interoperability of the NPR with the national social registry, including timelines and budget estimates. e-KYC Implementation Plan: A comprehensive roadmap for enabling NPR-based e-KYC services, including technical specifications and a pilot project with financial institutions. Deliverable for Phase III: o Validation Workshop Report: A report summarizing the feedback and decisions from the validation workshop, incorporating stakeholder inputs into the finalized assessment. SUBMISSION REQUIREMENTS The World Bank Group invites eligible firms to indicate their interest in providing the services. Interested firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, availability of appropriate skills among staff, etc. for firms; CV and cover letter for individuals). Please note that the total size of all attachments should be less than 5MB. Firms may associate to enhance their qualifications unless otherwise stated in the solicitation documents. Where a group of firms associate to submit an EOI, they must indicate which is the lead firm. If shortlisted, the firm identified in the EOI as the lead firm will be invited to the request for proposal (RFP) phase. Tender Link : https://wbgeprocure-rfxnow.worldbank.org/rfxnow/public/advertisement/4502/view.html