Tenders Are Invited For Software Programming And Consultancy Services – Purchase Of Field Service Management System

Software Programming And Consultancy Services – Purchase Of Field Service Management System. Dansk Retursystem Hereby Offers The Acquisition Of A Field Service Management System. Danish Return System Services Approx. 3,500 Stores With A Total Of Approx. 4,000 Bottle Vending Machines, Which Are Part Of The Deposit And Return System. The Danish Return System Receives Approx. 3,000 Phone Calls Per Month Regarding Errors And Technical Challenges At The Facilities, Of Which Approx. 1,000 Of The Phone Calls Result In A Service Log. Dansk Retursystem Is Looking For An Innovative Field Service Management System For The Registration And Logging Of Service Calls And Service Logs, As Well As For The Registration Of Master Data About The Facilities And Spare Parts Stock For These. Dansk Retursystems Goal Is To Establish A System That Not Only Optimizes Support Processes. This Tender Is Another Step Towards Implementing A User-Friendly System That Supports Dansk Retursystems Customer-Oriented Approach.