Tenders Are Invited For Information Request: Acquisition Of Expert Services For Service Renewal, Information Management And Artificial Intelligence

This Is Not An Advance Notice, Procurement Announcement Or Request For Offers, But An Announcement Of The Start Of A Market Dialogue As Part Of Procurement Planning. The Welfare Area Of ​​Länsi-Uusimaa Is Planning A Tender, Where The Subject Of Procurement Is The Expert Services Of Service Renewal, Knowledge-Based Management And Artificial Intelligence. We Are Aiming For A Framework Contract Arrangement, Through Which We Can Get Agile Expert Service And High-Quality Expertise In Various Issues Related To Artificial Intelligence Development, Management With Information, Service Design And Operational Change Management. Our Goal Is That With The Help Of The Framework Arrangement We Get The Necessary Expertise Both Broadly And Specifically In Accordance With The Needs Of Various Development Projects. The Goal Of This Request For Information Is To Collect Information And Views From The Market About What Kind Of Expertise Should Be Involved, What Kind Of Expertise Requirements Should Be Set For Experts And What Kind Of Framework Arrangement Would Best Enable The Agile Acquisition Of Expertise. Our Goal Is To Refine The Procurement Target, Requirements And Procurement Method Based On The Information Obtained From The Market Dialogue. Tentatively, The Areas Of The Framework Arrangement Are: Ready-Made Artificial Intelligence Solutions This Area Covers The Introduction And Integration Of Ready-Made Artificial Intelligence Solutions. The Service Includes The Necessary Expert Services For The Technical Implementation Of Ready-Made Ai-Based Applications And For Maintenance If Necessary. Customized Artificial Intelligence Solutions And Low Code This Sub-Area Covers The Development Of Customized Artificial Intelligence Solutions And The Utilization Of Low Code Platforms. The Services Can Include, For Example, The Construction Of Customer-Specific Artificial Intelligence Models And The Use Of Low Code Tools For Rapid Application Development, As Well As Maintenance If Necessary. It Architecture This Sub-Area Covers It Architecture Expert Services, Which Can Be, For Example, Drawing Up It Architecture Descriptions (Current State-Goal State), Planning Cloud Architecture, Integrating Information Systems And Developing Scalable It Solutions. The Need Is Particularly Aimed At Supporting The Introduction Of Artificial Intelligence Solutions. Artificial Intelligence Risk Assessment And Regulation This Sub-Area Covers Investigation And Expert Services Related To Artificial Intelligence Risk Assessment And Regulatory Compliance. The Services May Include, For Example, Content Description And Assessment Of Data Protection Impact Assessments (Dpia), Ethical Assessment Of Artificial Intelligence Solutions, Risk Management Planning And Assessment Of Compliance With Regulatory Requirements. Artificial Intelligence Implementation Projects This Sub-Area Includes A Comprehensive Expert Service For The Development And Implementation Of Artificial Intelligence Solutions. The Sub-Area Combines Different Areas Of Expertise Into A Unified Service For The Implementation Of Successful Artificial Intelligence Projects, Including Planning, Development, Implementation And Maintenance Of Solutions. Service Design This Sub-Area Covers Service Design, Customer-Oriented Development And Improving The Customer Experience. Services Can Include, For Example, Implementation Of Customer And Employee Experiences, Planning Of Customer Paths, Development Of Service Concepts And Creation Of New Service Entities, Planning Of Operational Change, Optimization Of User Experience, And Participation And Facilitation. Services Can Focus On Both Physical And Digital Services. User Interface And Ux&Cx Design This Area Covers User Experience And User Interface Design. Services May Include, For Example, User Interface Design, Optimization Of User Paths, Development Of Prototypes, Graphic Design, Usability Testing And Collection Of User Feedback. The Goal Is To Create Intuitive And Pleasant User Experiences That Meet Both User Needs And Business Goals. Services Can Focus On Both Websites And Mobile Applications. Management Of Operations And Cultural Change This Sub-Area Covers Management Of Operations And Cultural Change. The Services May Include, For Example, The Development Of Change Management Strategies, Supporting The Modification Of The Organizations Culture And Engaging The Personnel In The Change. Data Analytics And Reporting This Area Covers Data Analysis, Reporting And Visualization. The Services Can Include Both Traditional Data Analytics And Real-Time Data Processing And Implementation Of Dashboard Solutions. Data Science And Machine Learning This Area Covers Advanced Analytics Solutions, Such As Predictive Analytics, Development Of Machine Learning Models, Artificial Intelligence Solutions, Algorithm Design And The Use Of Nlp (Natural Language Processing) Methods For Text Analysis. Data Engineering Services This Area Includes Services Provided By Data Engineers, Such As Data Integration, Development Of Etl Processes, Planning And Implementation Of Data Transfer Systems, And Management And Optimization Of Large Amounts Of Data. Data Engineers Are Also Responsible For Building And Automating Data Pipelines. Information Architecture, Data Infrastructure And Information Management This Sub-Area Covers The Planning, Development, Implementation And Maintenance Of Information Systems, Data Warehouses And Data Infrastructure, Including The Implementation And Management Of Cloud-Based Solutions. In Addition, It Includes The Development Of Information Management And Information Management Strategies, Information Life Cycle Management, Information Quality Improvement, As Well As Optimization Of Information Management Processes And Compliance With Data Protection Regulations. Information Management Consulting And Training This Area Includes Consulting Services In The Development Of Information Management Processes And Methods, As Well As Training Personnel In The Use Of New Information Management Tools And Methods. Service Providers Interested In The Procurement Are Asked To Indicate Their Interest In The Procurement By Answering The Webropol Survey: Https://Link.Webropolsurveys.Com/S/Bfc1cc3a871c0143 Expressing Interest In The Request For Information Does Not Bind The Service Provider To Participate In The Tender, Nor Is It A Prerequisite For Later Participation In The Actual Tender. The Information Request Must Be Answered No Later Than 30 September 2024 At 15:00. The Welfare Region Of Länsi-Uusimaa Reserves The Right To Choose The Service Providers To Be Invited To The Market Dialogue.