GTR 85830257
Tenders Are Invited For Helpdesk And Support Services – Service Desk
ICB — International Competitive Bid
Closed
Western Europe
Tender Information
GTR Reference
85830257
Tendering Authority
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Tender No
552795-2024
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Helpdesk And Support Services – Service Desk
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Europe
Political Region
European Union
Last Date of Bid Submission
31-10-2024
Closed
Work Detail
Helpdesk And Support Services – Service Desk. The Purpose Of This Public Consultation Is To Cover All The Services Provided By An It “Service Desk” Of The National Health Laboratory (Lns) Based In The Grand Duchy Of Luxembourg. The Implementation, By The Bidder Chosen At The End Of The Procedure, Of The Associated Services Includes, Among Others: Taking A Call Or Receiving An Odoo Ticket Relating To Any Question Or Incident Communicated By Lns It Users ( Office Automation, Odoo Erp, Telephony, Connectivity, It Security) Operational Support For Lns Office Automation Users Transmission And Monitoring Of Tickets Received Or Created To The Appropriate Service Providers Stock Management, Installation And Movement Computer Hardware And Office Software And Connectivity.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
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Attachments
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- Publication Document (Tender Document / Tender Notice)
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