Request for Proposal For Provision Of Internet Services

Request for proposals are invited for Provision of Internet Services to Zoa-Dorcas South Sudan In pursuant of good services, ZOA-Dorcas is sourcing for a reliable internet service provider (INTERNET SERVICE PROVIDER) to provide internet services to head Office in Juba and its field offices in Bor, Jonglei State, Wau Western Bahr el Ghazel and Aweil in North Bahr el Ghazel, and Akon in Warrap State. The overall objective of this call for proposal is for ZOA-Dorcas to continue to strive for better and cost-effective Internet service provision to its locations in Juba, Bor, Wau, Akon North and Aweil. Technical Requirements: 1. The INTERNET SERVICE PROVIDER shall provide ZOA-Dorcas field offices with. a. Assess the currently available equipment (see Annex 2 for details) in the field locations and where necessary Supply of VSAT equipment (Modems, BUC and LNBs) for comparability, and installation of VSAT/ Fiber / Mobile internet service connection and Microwave with the given bandwidth allocations in appendix I and 95% uptime availability measured monthly and yearly b. Internet connection at a traffic-independent flat fee, unlimited usage time, without any further restriction on (i.e. proxy, firewall, filtering servers) and the internet bandwidth must be a dedicated line, not shared with other customers. 2. The INTERNET SERVICE PROVIDER shall ensure latency does not exceed 900 ms when connecting to the Quad9 server. 3. The successful INTERNET SERVICE PROVIDER must have a 24x7x7 technical assistant and should inform (by email, phone call or SMS) ZOA-Dorcas IT Support or designated IT focal point about any issues related to any of the links Tender Link : https://comms.southsudanngoforum.org/c/tenders