Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Provision And Operation Of A Telematics Infrastructure Messenger Solution

It Services: Consulting, Software Development, Internet And Support – Provision And Operation Of A Telematics Infrastructure Messenger Solution. As Clients, The Aoks, With Currently More Than 27 Million Insured People, Ensure Security And Comprehensive Medical Care In The Event Of Illness. Together, The Clients Have Around 60,000 Employees And Over 1,000 Branches. The Aoks Have To Process More Than 26,000 Outgoing Emails. As A Rule, Each Aok Operates An Individual Contact Center Solution - Through Its Respective It Service Provider Or Their Contractual Partner. The Subject Of The Award Procedure Is The Procurement Of A Standardized Telematics Infrastructure Messenger Solution (Abbreviated: Ti-M Solution) In Order To Enable Exchange Between Employees, Insured Persons Of The Client And Service Providers Via Ti-M And Thus Meet The Legal Requirements. The Ti-M Solution Must Be Provided By The Contractor As Software-As-A-Service (Saas). The Clients Understand A Standardized Solution To Be A Solution That Has Already Been Developed For The Needs And On Behalf Of A Majority Of Customers (Especially Statutory Health Insurance Companies) And Is Not Specifically Developed By The Contractor For The Clients.