Request for Proposal For Provision Of Consultancy Services For The Development Of The Comesa Competition Commission Payroll Management System

Request for proposals are invited for Provision of Consultancy Services for the Development of the Comesa Competition Commission Payroll Management System The assignment will involve the following, but not be limited to: 7.1.Implementation and Customization of an Off the Shelf PMS 7.1.1. The supplier is expected to implement a comprehensive, user-friendly PMS solution and customize the PMS package according to the Commissions requirements. 7.1.2. The PMS solution shall be developed using a modular approach to enhance flexibility, scalability, and maintainability. The solution shall consist of distinct modules, with each module catering to specific PMS functionalities such as benefits administration and payroll administration. 7.1.3. The Commissions PMS and other systems shall be seamless, enabled through a Service-Oriented Architecture (SOA) approach [a method of software development that uses software components called services to create business applications, each service providing a business capability, and services which can also communicate with each other across platforms and languages] or any other integrating approach that follows industry best practices. 7.2.Integration 7.2.1. The PMS should be fully integrated with the Sun Accounting System, the Commissions Portal, Office 365, the active directory and with a workflow management system such as SUN Flow and Electronic Filing and Case Management (EFCM). 7.3.Migration of Data 7.3.1. The bidder should provide an effective and efficient data migration approach of all existing data from the current system (Smart HR) to the configured environment. The successful bidder will be expected to provide full support during the data migration phases, including the identification and resolution of data quality issues. 7.4.Training and Knowledge Transfer 7.4.1. The bidder shall provide a detailed training plan to ensure proper knowledge transfer to the business users as well as the IT Administrators. The bidder shall provide specific training programme for: a) Business users [Business users are defined in the Regular Users schema and can perform tasks in the Service Center. Examples of Business users are Application Managers, User Managers/Department Managers, Role Managers, Risk Managers, and End Users] to continue operational responsibility for the delivered solution. b) IT staff to enable first line support to users and for the proper administration of the delivered solution. c) Business users and IT staff to create and eventually customize reports/dashboards using the proposed reporting tools. d) Business users and IT staff to perform basic administration tasks like create users, assign roles to users and de-activate users. 7.5.Documentation 7.5.1. The successful bidder will be required to provide a comprehensive set of documentations regarding the application system including the solution blueprint, system manual, installation manual and user manual Tender Link : https://www.comesa.int/category/open-tenders/