Tenders Are Invited For Providing Technical Assistance Services And Maintenance Of Application Software Of The Integrated City Management Support System - Otago System.

The Subject Of The Order Is A Service Consisting In The Provision Of Technical Assistance And Maintenance Of Application Software Of The Integrated City Management Support System - Otago System. The Technical Assistance And Maintenance Service Includes: 1) Provision Of Telephone Consultations (Hot-Line) Aimed At Solving Problems Related To The Operation Or Operation Otago System Subsystems,2) Providing Electronic Consultations Aimed At Solving Problems Related To The Operation Or Operation Of Otago System Subsystems,3) Removing Errors Reported By The Ordering Party Of Otago System Subsystems, Revealed During Their Operation, By Making And Sending Corrections Or Removing Them Remotely Without Indirectly In The Subsystems Installed On The Ordering Partys It Platform, 4) Performing And Sending Updates (Changes) Of The Functions Of The Otago System Subsystems Described In The Documentation In The Event Of Changes To Generally Applicable Provisions Published In The Journal Of Laws Of The Republic Of Poland And The Official Journal Of The Republic Of Poland Monitor Polski, Resulting In The Need To Carry Out Changes In These Functions,5) Sending Corrections Made By The Contractor In Connection With Reports From Other Customers Or Internal Tests (Evaluation),6) Making And Sending New Versions Of Subsystems If They Were Produced By The Contractor,7) Making And Sending Versions Of Refactored Subsystems In The Case Their Production By The Contractor, 8) Providing Standardized Data For The Duration Of The Contract (I.E. (Taking Into Account All Changes Made) Version Of The Documentation,9) Provision Of Remote Training Services. The Above Services Include The Following Modules (Programs) Of The Otago System:1. Elud - Population Records.2. Staff – Office Staff.3. Salaries - Office Payroll.4. Fkjb - Financial And Accounting Services For The Entity.5. Fkorg - Financial And Accounting Services For The Body.6. Wpbud - Handling Budget Revenues.7. Construction - Handling Budget Expenses.8. Cash Registration - Cash Register Operation.9. Pnier - Calculation Of Real Estate Tax.10. Wnier - Real Estate Tax Collection.11. Opgru - Calculation Of Land Fees (Including The Transformation Option).12. Wogru - Debt Collection Of Land Fees.13. Nwpoj - Calculation And Collection Of Tax On Means Of Transport.14. Gm - Materials Management.15. St - Fixed Assets.16. Dec - Maintaining The Contract Register.17. Kson - Comprehensive Waste Handling System.18. Kakson - Analytical Accounting Of The Comprehensive Waste Handling System.19. Soe - Bailiff Enforcement Service.20. Iwm - Automatic Posting Of Payments To Individual Accounts.21. Jpk - Standard Audit File.22. Cash - Payment Card Option.23. Opgru - Enfranchisement Option.24. Ppk - Employee Capital Plans.25. Mobywatel (From January 1, 2025).