Tenders Are Invited For Software Maintenance And Repair Services – Maintenance Services, Technical Support For Cortex Databases And Associated Applications

Software Maintenance And Repair Services – Maintenance Services, Technical Support For Cortex Databases And Associated Applications. Maintenance Services, Technical Support For The Cortex Database And Associated Applications For A Period Of 24 Months, Which Include: It Support Services = All It Activities In The Area Of ​​Services Of: Technical Assistance / Technical Support, Maintenance, Administration / Configuration , Import/Export, Optimization For Cortex Database And Associated Applications. Technical Assistance Services/Technical Support = Activities To Assist Personnel Involved In The Management Of The Cortex Uniplex Application Within Adr Nord-West In Solving Specific Problems. Preventive And Corrective Maintenance Services = Activities Of Prevention, Correction, Adaptation, Improvement, Which Require Maintenance Operations, Installation, Repair, Correction, Data Migration, Upgrade, Update, Application Of Patches, Backup Copies (Back-Up) , Data Restoration, For Cortex Uniplex Licenses And The Cortex Database. Optimization Services (Evolutionary Maintenance) = Activities To Improve The Existing Functions And Optimize The Functions Of The Systems Involved In The Operation Of The Application.