Tenders Are Invited For Maintenance Of Information Technology Software – Developments And Maintenance Of Tetra Business Services (Applications And Dispatcher Equipment)

Maintenance Of Information Technology Software – Developments And Maintenance Of Tetra Business Services (Applications And Dispatcher Equipment). This Notice Aims To Conclude A Framework Agreement With A Minimum Amount And A Maximum Amount Relating To The Provision Of Services Relating To Third Party Application Maintenance And The Overall Integration Of Dispatchers (Or Operator Stations, Hereinafter “Po”) And Applications Of The Tetra Communications Servicing System, As Well As The Supply, Configuration And Maintenance Of Dispatchers. All The Po Products And Business Servers Integrated Into The Market Constitute The Tetra Service Package. They Are Made Up, Depending On The Case, Of Software Packages, Specific Developments And Settings. A “Product” Is The Combination Of Software And Hardware (The Hardware Can Be Virtualized). Po Products Or Business Servers Are Independently Named “Products” In The Rest Of The Market. The Po Products And Business Servers Integrated Into The Tetra Service Package Are As Follows: Po Products: - Po Rcm: Metro Driver Operator Position; - Po Sc4: Bus And Tram Operator Position; - Po Sc6: Spaces, Rer And Automatic Lines Operator Position; - Po Sec: Security Profession Operator Position; Business Server: - 2Sc: Cross-Functional Configuration Server; - Sgb: Bus Business Management Server; - Sgt: Tram Business Management Server; - Sgee: Embedded Equipment Management Server; - Sgrcm: Metro Driver Job Management Server; - Sgr: Rer Business Management Server; - Sgsec: Security Business Management Server; - Sila: Interface Server With The Security Profession; - Centralized Slaut: Online Alarm Management Server; Others: - Pc Slaut: Online Alarm Management Station. The Tetra Service Package Also Includes The Following Package: - The Centreon Tetra/Vador Package Which Includes The Tetravision Website To Which Two Databases Are Associated: _ Dxt Alarm Database; _ Kpi Database. These Two Databases Are Included In The Centreon Tetra / Vador Scope To Be Taken Over For Maintenance By The Holder. The Services Included In The Scope Of The Market Are Described Below. •Minimum Amount Services: - Initialization Of The Market; - Initialization Of Operational Maintenance For Each Product; - Overall Management And Monitoring Of The Market Over The Firm Period Of Sixty (60) Months; - Corrective And Preventive Hardware And Software Maintenance Of Po Products And Business Servers (Known As Type 1) Over The Firm Period Of Sixty (60) Months; - Repair & Return Services For Po Tetra Equipment And Accessories, For An Amount Of €125,000; • Benefits Of The Maximum Amount: - Benefits Of The Minimum Amount; - Market Management Services Over The Additional Period Of Thirty-Six (36) Months; - Corrective And Preventive Hardware And Software Maintenance Of Po Products And Business Servers (Known As Type 1), Over A Maximum Of Thirty-Six (36) Months; - Evolutionary Maintenance Of Po Products