The Assignment Described In This Tender Document Concerns The Tender For A (Digital) Counter Function, Which Will Support An Integrated Team To Assist Homeowners Of Ground-Level Homes And Stacked Homes (Vves) During Their Customer Journey In Improving And/Or Making Their Homes More Sustainable. To Be Able To Guide And Support Property. In Addition To Being An Executor, The Party That The Contracting Authority Is Looking For Is Also A “Partner” That Thinks Broadly About How To Accelerate The Process Through The Highest Possible Conversion Rate At The Lowest Possible Costs For Owners Of Private Homes And For The Municipality. The Financial Size Of The Assignment For The Basic Package (1A, 1C And 1D Of The Assignment Formulation Described In 2.1) Is Approximately € 120,000 - € 180,000 For The Total Term Of Six Years, Including The Two-Year Option Period. The Size Is Based On An Estimate Of The Effort Required By The Contractor Based On The Division Of Roles Used. The Size Of The Optional Capacity To Be Supplied For The Services Mentioned In 2.1 Under 1.B In Phase A Of The Customer Journey, Including The Two-Year Option Period, Amounts To Approximately € 360,000 To € 720,000 For The Total Duration Of The Assignment. This Situation May Arise If The Contracting Authority, As Client, Does Not Succeed In Recruiting Its Own Staff In A Timely Manner. This May Be The Case At The Start Or Later In The Collaboration If The Increase In Support Requests Increases And It Is Decided To Expand The Formation. The Size Is Based On An Estimate Of The Effort Required By The Contractor Based On The Division Of Roles Used.
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