Tenders Are Invited For Postal And Telecommunications Services – Outsourcing Customer Activities Routing

Postal And Telecommunications Services – Outsourcing Customer Activities Routing. The Grdf Customer Relations Department Is Looking For A Call Center Type Service Provider To Carry Out Customer Activities, Process Appointment Booking And Modification Requests, Manage Back Office Activities, Etc. The Departments Needs Are As Follows: - Management Requests/Calls And Follow-Up Of Customer Complaints (Outgoing Calls/Back Office/Incoming Calls) - Management Of Meter Data (Outgoing Calls/Incoming Calls And Appointment Making) - Additional Activity On The Back Office / Front Office Scope