Tenders Are Invited For Outsourcing Of It Service-Desk Solution And Desktop-Support Services

Tenders are invited for Outsourcing of it Service-Desk Solution and Desktop-Support Services Tender Type: Public Tender Tender Description: Customs Affairs wishes to launch this public tender to obtain the best financial and technical offers to contract with one of the companies that provide technical support services for information technology and receive complaints, and those wishing to participate in the tender must purchase documents by the Bahrain Tender Board and provide the best offers based on the mentioned dates Initial Bond: BD 1000/- Tender Fees: BD 50/- Category/Sector: General Publish Date: Wednesday, 21 February 2024 Purchase Before: Monday, 11 March 2024 Closing Date: Wednesday, 20 March 2024 Opening Date: Thursday, 21 March 2024 Supplier Registration: https://etendering.tenderboard.gov.bh/Tenders/registerUser How to Participate? Those who are capable and wish to participate in the above tender have to purchase the Tender Documents online through the Bahrain Tender Boards portal https://etendering.tenderboard.gov.bh starting from Wednesday, 21 February 2024 Bidders are requested to enclose with their bids the Initial Bond for the amount specified above or at the rate of 1% of the tender value whichever amount is lesser, provided that no initial bonds value shall be less than BD 100/-. (Except for the Two-envelope tenders). For Two-envelope tenders, bidders, are requested to enclose with their bids the Initial Bond for the amount specified above. The initial bond should be in the form of a Certified Cheque, Bank Guarantee, Insurance Policy or Cash (or as specified in the Tender Documents) valid for the duration specified above. The bids deposit place: (As Mentioned in the Tender Documents) This tender is subject to the provisions of the Tender Law issued by the Legislative Decree No. 36 of 2002, its amendments, and its Implementing Regulations issued by the Decree No. 37 of 2002. In addition, these conditions have to be considered: Enclose copy of a valid Commercial Registration Certificate (CR) in line with the tenders subject. Enclose copy of a valid certificate of compliance with the employment percentages for Bahraini manpower (Bahranization Certificate) issued by the Ministry of Labour. This advertisement is considered supplementary to the tender documents. In case of any discrepancy between the Advertisement and the Tender Document, the Tender Document prevails. Micro, small and medium enterprises are eligible to obtain 10% preference in the financial evaluation stage, when submitting the "SMEs Classification Certificate" during bidding for this tender. The certificate is awarded by Ministry of Industry Commerce and Tourism to the SMEs and can be obtained when applying on the SMEs Registration System which can be reached via the following link: https://www.moic.gov.bh/en/eServices/sme Vendors who are not registered in the Tender Boards e-tendering system shall be required to register through the below-mentioned link, and for assistance please contact the Tender Board through email [email protected] or call on Tel No. +97317566617. Tender Link : https://www.tenderboard.gov.bh/TenderDetails/?id=163/2024/BTB (CA/TCS/02/2023)