Request for Proposal For Legal Support For New Zealand Claims Resolution Service Homeowners (Nzcrs)

Request for Proposals (RFP) for Legal Support for New Zealand Claims Resolution Service Homeowners (Nzcrs) Open Date: Tuesday, 13 February 2024 3:30 PM (Pacific/Auckland UTC+13:00) Close Date: Tuesday, 19 March 2024 5:00 PM (Pacific/Auckland UTC+13:00) Tender Type: Request for Proposals (RFP) Tender Coverage: Sole Agency Regions: Auckland Bay of Plenty Canterbury Chatham Islands Gisborne Hawkes Bay Manawatu-Wanganui Marlborough Nelson Northland Otago Southland Taranaki Tasman Waikato Wellington West Coast Required Pre-qualifications: None Overview: Dear Potential Bidder, The New Zealand Claims Resolution Service (NZCRS) is a free service that provides homeowners with independent advice and support to resolve residential insurance issues resulting from natural disasters. It provides a one stop shop wrap around service, with a suite of legal, technical and wellbeing services that support homeowners to make informed decisions throughout the insurance process and enable settlement of their claims. NZCRS aims to provide an easily accessible legal support service, providing homeowners with free, independent legal advice in relation to their insurance claims resulting from natural disasters. NZCRS intends to seek a cost-effective provider to be responsible for the day-to-day delivery of Independent legal advice and guidance to homeowners when they are uncertain, confused or in dispute with their insurer. Due to the uncertain nature of natural disasters, it will include a pre-requisite that the provider will have a national reach and an ability to scale up in response to any major event or multiple events. Tender Link : https://www.gets.govt.nz/MBIE/ExternalTenderDetails.htm?id=28825834