Expression of Interest For Design Of An Integrated Service Delivery Center (Isc) In Prishtina: Office Space Design

Expression of Interest are invited for Design of an Integrated Service Delivery Center (ISC) In Prishtina: Office Space Design The World Bank is inviting consulting firms to submit Expressions of Interest for the preparation of a detailed design of an Integrated Service Center (ISC) to be established in a government building in Prishtina. The primary goal of this ISC is to enhance public service delivery by bridging gaps between the government and the people, complementing the ongoing government effort on the launch of the eKosova platform. We are seeking a team of qualified experts with a demonstrated track record in performing the tasks described in the ToR. References and example of previous work are required and should be included in the proposal. Currently, the Government of Kosovo (GoK) and the World Bank team are preparing for the implementation of a new GovTech project called Strengthening Digital Governance for Service Delivery (P178162). This project aims to improve the quality of, and user access to selected public administrative services. It builds upon the World Banks recent advisory support to digital governance and service delivery, as well as the advancements in connectivity under the Kosovo Digital Economy (KODE) project. Tender Link : https://wbgeprocure-rfxnow.worldbank.org/rfxnow/public/advertisement/index.html