Tenders Are Invited For System And Support Services – Data Center Infrastructure And Related Services

System And Support Services – Data Center Infrastructure And Related Services. Further Objects Of Procurement (Continuation Of Short Description) Transition The Transition Of The Services, In Particular From The Two Current Existing Providers, Including The Clients Own Services, To The New Service Provider Should Take Place Within A Period Of 12 Months. An Uninterrupted Transmission Of Services Must Be Guaranteed. These Are Project Services For The Transfer Of Services From The Existing Providers And The Client To The Contractor. In This Respect, The Contractor Is Responsible In Particular For The Following Objectives: - Smooth And Risk-Minimized Transfer Of Services To The Contractor Without A Negative Impact On The Clients Business Operations - Avoidance Of Operational And Service Interruptions, Or - If The Contractually Necessary Reduction Is Mutually Agreed Between The Client And The Contractor - Reduction To An Absolute Minimum - Professional Project And Risk Management - Know-How Transfer With Takeover Of The Respective Services - Successful Implementation Of The Governance Model Of The Organizational And Procedural Interfaces To The Client. The Transition Is Carried Out In Several Phases, Each Of Which Is Completed With Verification By The Contractor And Acceptance By The Client. The Transition Also Includes Technical, Organizational And Procedural Adaptation To The Requirements Of The New Service Provider. This Includes, In Particular, The Creation And Updating Of All Necessary Documentation, Such As Operational Management Manuals And Security Concepts. In Order To Achieve This Transition Project Success Owed By The Contractor, Close Cooperation Between The Client (Including Additional Work By The Current Existing Provider) And The Contractor Is Required. On This Occasion, The Client And The Contractor Declare Their Unrestricted Willingness To Show Mutual Consideration, Comprehensive Information, Precautionary Warnings About Risks And Protection Against Disruptive Influences From Third Parties As Well As Against Other Events That Are Likely To Impair The Course Of The Project. The Transition Includes All Managed Server Services In Accordance With Section A. I.1 Above And The Transfer Of The Cmo (Current Mode Of Operation) Scope Of Services Available Today Or At The Start Of The Transition From The Existing Provider And The Client To The Fmo (Future Mode Of Operation) Target Environment Of The Contractor. Further Detail Regarding The Hardware And Software Assets And Application Lists And Existing Architectures (E.G. Data Center, Network Infrastructures) Will Be Provided After The Completion Of The Participation Competition With A Request For Offers. The Cmos Documentation Is Largely Or Fundamentally Given, But There May Be Gaps In Certain Areas That Are In-House (1St