Request For Information Quality And Risk Management Application Procurement

This Announcement Is Not A Procurement Announcement Or A Request For Tender, But A Request For Information, With Which The Welfare Region Of Western Uusimaa Starts A Market Dialogue As Part Of Procurement Planning. With This Request For Information, The Market Situation, Functional And Technical Characteristics And Pricing Principles Of The Service Providers Of The Quality And Risk Management Application Will Be Clarified. Based On The Competition, One Service Provider Will Be Selected. The Presentation Can Be A Brochure, A Self-Prepared Presentation Or E.G. A Ppt Presentation. The Request For Information Must Be Answered No Later Than February 1, 2024 At 4:00 P.M. Answering Is Done By E-Mail To The Address [email protected]. Based On The Answers Received, The Länsi-Uusimaa Welfare Area Selects 1-4 Companies To Present Their Solution In A Meeting, Which Is Held Via Teams Between The Länsi-Uusimaa Welfare Area And The Selected Respondent During February. The Request For Information Does Not Obligate The Welfare Region Of Länsi-Uusimaa To Carry Out The Procurement As Described In The Request For Information Or Its Appendices, And The Tender Can Also Be Omitted. Those Who Answered The Request For Information Will Not Be Compensated For Making The Request For Information Or For Participating In Any Presentation Events Related To The Request For Information. Answering Or Not Answering The Request For Information Does Not Prevent Participation In A Possible Tender. The Information Provided In The Dialogue Is Not Binding On Either Party. The Procurement Unit Processes The Information Provided By The Companies Participating In The Dialogue Confidentially. The Names Or Other Information Of The Companies Participating In The Dialogue Will Not Be Published. Description Of The Service To Be Procured In The Wellness Area, There Is A Need To Have An Electronic Quality And Risk Management System, Which Also Has A Tool For Managing Personnel Qualifications And Self-Monitoring Information. Application Procurement Enables The Processing Of Large Amounts Of Data Related To These, The Transfer Of Information Without Delay And, For Example, Giving Up The Processing Of Paper Forms. All The Functionality/Features Of The System Mentioned In This Request For Information Must Be Available Through One System To Be Acquired. Report Management• Control Tool Part • Risk Management Part • Qualifications Management Part (Including Management Of Medical Treatment Licenses, Management Of Equipment Skills And Management Of First Aid And Rescue Qualifications)• Notification Channel (Including Patient Safety Hazard Reports, Social Care Defect Reports, Occupational Accident Reports) Quality Management System In The Welfare Area, There Is A Need For A Service Providers Quality Management Tool For Audits, And Self-Assessment Tool (Including The Possibility Of Self-Assessment By Purchasing Service Providers) And Based On It, A Reporting Platform Assembled At Different Levels Of The Organization. In Addition, A Recording And Reporting Platform Is Needed For Quality Monitoring And Development. As Part Of Quality Management In The Application, It Would Be Good To Have A Recording Platform Under A Protected Or Separate Access Rights Management For Internal Audit Procedure Monitoring. Alternatively, This May Be Part Of A Risk Management Tool. Register And Report Management Of Contacts From Social And Patient Affairs Managersstatistics And Reporting Application Of Customer Contacts From Social And Patient Affairs Managers, Including A Secure Reporting Platform For Demanding Contacts (Incl. Personal And Confidential Information). Qualifications Management System The Welfare Area Needs An Application To Manage The Qualifications Of The Staff, Which Can Be Used To Electronically Manage Medical Care Expertise And Permits , And Knowledge Of Medical Devices. The Management Of Pharmaceutical Treatment Expertise Requires An Electronic Medical Treatment Permit System, Which Can Be Used To Manage Partial Performance, Record Permits And Administer Permits, Which Must Include Reporting Of The Situation Of Electronic Medical Treatment Permits According To The Different Levels Of The Organizations And Including The Electronic Signature Of Medical Treatment Permits (Including With Operators Outside The Organization). Regarding The Management Of The Equipment Expertise Of The Care And Social Care Personnel Of The Welfare Area, There Is A Need For Electronic Training On Medical Equipment, Both For The Training Material And For The Training Performed By The Employee Of The Documentation System. To Implement This, An Electronic Device Passport System Is Needed: Updated Device-Specific Training Programs For Independent Study In An Online Environment, Which Can Be Duplicated And Modified As Needed According To The Requirement Levels Of Different Service Points Or Different Job Roles. Device-Specific Qualification Programs, Which Are Made Up Of Different Steps, Such As User Manuals, Instruction Videos, Online Training And The Demonstration Part Of How To Use The Device, Must Also Have The Possibility To Build New Device Passports As Agreed By The Subscriber Or Producer. The Application Must Have The Ability To Monitor And Report The Device Qualifications Of The Supervisor And The Units Equipment Manager At The Individual And Unit Level, As Well As The Possibility For The Employee To Monitor The Validity Of The Equipment Qualifications At The Workstation And Via The Mobile User Interface. In Terms Of Qualifications, The System Must Include The Legal Qualifications For Rescue Operations (Incl. Tests Of Physical Performance And Periodic Inspections), Other Qualifications For Rescue Operations And A Planning, Recording And Monitoring Tool For Other Trainings, Exercises And Exams Required By The Employer And The Organization Responsible For First Aid Organization (Hus) That Maintain Qualifications For Rescue Operations And First Aid. In Addition, The System Must Be Able To Monitor Mandatory Training Performance For All Personnel. Qualifications Must Be Monitored By Both Managerial And Administrative Supervisors As Well As Training Workgroups. The System Must Have An Interface With The Shift Planning System Regarding Work Shift Eligibility And Training Days. Monitoring Tool The Monitoring Tool Is Needed As A Platform For Recording Monitoring Visits In The Welfare Area, For Collecting Preliminary Monitoring Data Of Your Own And External Service Providers Prior To The Monitoring Visit, For Storing The Visit Report In A Structured Way And For Reporting Monitoring Events. The Application Must Have A Structured And Updatable Monitoring Form, Which Can Be Modified According To Needs And From Which Information Can Be Reported For Each Service Provider And, On The Other Hand, For Each Area Of ​​Supervision. The Monitoring Tool Must Have A Connection (Interface) To The Soteri Register Of The Supervising Authority. In Addition, In The Welfare Area, There Is A Need For The Storage Of Complaint Reports Directed At Service Providers And Other Information Essential For Monitoring. Risk Management Tool High-Quality And Effective Comprehensive Risk Management Of A Large Organization Requires A Digital Risk Management Tool. The Tool Must Meet The Needs Of The Welfare Areas Operations By Supporting Risk Management Work And Systematic Development. All Information Can Be Found In One Place And Provides A Comprehensive Picture Of The Entire Organizations Risks And Opportunities. The Welfare Area Needs A Comprehensive Risk Management System That Is Easy To Use, Automated And Time-Saving. The System Unifies Operating Methods And Eliminates Duplication. Risk-Related Data Can Be Used Effectively At Different Levels Of The Organization. Information Is Easy To Find And Share. Tasks Related To Risk Management, Such As Management Measures, Can Be Held Accountable And Monitored Effectively. The Risk Management Tool Helps The Organization Understand And Manage Risks. The Tool Provides Information On The Effects Of Risks, Probabilities, Possible Causes And Consequences, And Risk Management Measures. The Data Can Be Used To Assess The Seriousness Of The Risks And Prioritize Measures. Notification Channel In The Welfare Area, There Is A Need To Receive All Complaints And Occupational Safety Notifications On A One-Stop Basis. This Includes The Possibility And Processing Of Social Care Grievances And Work Accidents, As Well As Reporting And An Interface With The Insurance Company. In Addition, There Is A Need To Have A Notification Channel For Improper Treatment, Processing And Reporting Of Notifications. The Notification Channel For Occupational Safety Notifications Can Be Used To Identify And Intervene In Factors That Endanger Workplace Safety. In Addition To The Channel, The Application Must Enable The Recording Of Risk Assessment Observations And The Monitoring Of Measures. The Default Basis Is The Occupational Safety Risk Assessment Form. Possible Other Evaluations Or Checklists Must Also Be Included In The System. The Tool Implements The Investigation And Assessment Of Work Hazards And Disadvantages Referred To In Section 10 Of The Occupational Safety And Health Act (738/2002). In Addition, A Notification, Processing And Reporting Application For Patient/Customer Safety Incidents Is Needed, Including The Possibility For Customers/Patients To Report Customer And Patient Safety Incidents. The Notification System Must Have An Interface, I.E. The Possibility Of Direct Notification To Fimea Regarding Medical Device Notifications, And The Application Must Have The Possibility Of Processing And Reporting Serious Dangerous Events.