It Services: Consulting, Software Development, Internet And Support - Providing Web Application Security Services. The Subject Of This Order Is The Provision Of Application Security Services Web And Development Work. The Subject Of The Contract Due To The Fact That It Constitutes An Integral Part The Whole Implementation Cannot Be Divided Into Parts. Through The Security Service Means: 1. Provision, Installation, Maintenance And Management By The Ordering Party Security Infrastructure (Necessary To Provide The Service In Question) Compliant With The Requirements Specified In The Opz. 2. Administration Of The Service, In Particular: A) Resolution Problems Related To The Availability Of The Secured Application Reported By The Ordering Party, B) Service Configuration Repairs, C) Maintenance And Updating Of Service Elements, D) Installation Of Service Elements Using Good Practices, E) Configuration Of Everyones Work Elements Of The Service As A Whole, F) Security Prevention, G) Maintaining Continuity Operation Of The Service, H) Checking The Efficiency And Technical Condition Of The Elements Of The Service, I) Diagnosing And Removing Damage To The Elements Used To Provide The Service, J) Adapting The Service Configuration To The Needs Of The Ordering Party, K) Preparation Proposals For Solutions To Improve The Operation Of The Service, L) Ongoing Security Updates Services, M) Identification And Reporting Of Logical Security Issues, N) Implementation Logical Security Of The Service, O) Conducting Identification Of Problems Arising From The Operation Of The Service, P) Each Time Making A Backup Copy Of The Configuration From All Service Elements After Making Changes, And Restoring Them In The Event Of Failure, Q) Consultations On Modifications To The Service; R) Ongoing Monitoring Of The Service Provided Services And - In Response To Incidents - Immediate Implementation Of The Procedure In Accordance With The Sla And Warranty Conditions; S) Firmware Update For All Devices On Which A Service Is Provided; T) Updating Device Security Databases (Signatures). Where The Service Is Provided; U) Viewing Data In The Logs Of Devices On Which The Service Is Provided; V) Management Of System Services Of Devices On Which It Is Located Provided Service, W) Monitoring The Status Of Cyclical Tasks And Undertaking Remedial Actions In The Event Of Disruption Of Cyclical Activities (Including Application Jobs, Backup, Maintenance); X) Cluster Management; Devices On Which It Is Provided Service; Y) Error Management; Z) Vulnerability Management, Understood As Monitoring Software And Hardware Developers In Terms Of The Vulnerabilities And Countermeasures They Provide Them To Eliminate Vulnerabilities, Including In Accordance With Manufacturers Recommendations; Aa) Update Management (Market Monitoring, Introducing System Updates And Security Patches In Accordance With The Manufacturers Recommendations) Devices On Which A Service Is Provided; Bb) Vpn Network Management (Ipsec, Ospf); Cc) Management Continuity Of Operation Of The Service; Dd) Reporting Errors By The Contractor To The Service Desk; Ee) Providing Service Desk/Help Desk Technical Support For The Service Provided In Accordance With The Sla (Service Level Agreement) Times Required By The Ordering Party; Purpose The Above-Described Actions Are To Ensure Maximum Availability And Correct Operation Services, As Well As The Implementation Of Recommendations Provided By The Ordering Party, With The Maximum Availability Means The Ability To Use The Service 24 Hours A Day. In Terms Of The Web Application Security Work Is Expected To Last 36 Months By The Team Described In Point 5 Opzs, Min. 5 People. As Part Of Development Works, The Ordering Party May Take Advantage Of The Possibility Of Additional Reconfiguration And Modification Of The Service. Forecast The Maximum Number Of Development Hours Is 3,600 Person-Hours Over The Entire Period Contracts. One Hour Of Work Is Understood As 60 Minutes And Applies To Each Person Involved In The Process. Part-Time Hours Will Be Billed In 15-Minute Increments, Rounded Up. In Case Of, If The Ordering Party Does Not Complete The Orders In The Planned Number Or Amount, The Contractor Will Not There Is No Claim For Failure To Execute Orders In The Above-Mentioned Scope, Including Compensation For Lost Profits. Calculation Of The Total Cost Performed Services Will Be Done By Summarizing The Costs Of Participation Of All Involved Contractors People. The Cost Per Person Is Calculated By Multiplying The Number Of Hours Involved Persons Confirmed By The Ordering Party And The Hourly Rate Offered By The Contractor On Offer.
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