Expression of Interest For Consultancy Services For The Preparation Of Detailed Design Of An Integrated Service Delivery Center

Expression of Interest are invited for Consultancy Services for the Preparation of Detailed Design of an Integrated Service Delivery Center. ISSUE DATE AND TIME: Dec 14,2023 20:14 CLOSING DATE AND TIME: Jan 11,2024 23:59 *The World Bank is inviting consulting firms to submit Expressions of Interests for the preparation of a detailed design of an Integrated Service Center (ISC) to be established in a government building in Prishtina. The primary goal of this ISC is to enhance public service delivery by bridging gaps between the government and the people; complementing the ongoing government effort on the launch of the eKosova platform. We are seeking a team of qualifies experts with a demonstrated track record in performing the tasks described in the ToR. References and example of previous work are required and should be included in the proposal. Currently; the Government of Kosovo (GoK) and the World Bank team are preparing for the implementation of a new GovTech project called Strengthening Digital Governance for Service Delivery (P178162). This project aims to improve the quality of; and user access to selected public administrative services. It builds upon the World Banks recent advisory support to digital governance and service delivery; as well as the advancements in connectivity under the Kosovo Digital Economy (KODE) project. During this assignment; the Consultants will be expected to conduct an extensive review of global best practices; undertake a detailed feasibility study; propose a comprehensive design of the ISC; and formulate a draft project plan. Additionally; the consultants will be responsible for drafting the bidding documents and cost estimates for the envisaged turn-key contract for the establishment of the center. There is also a possibility that the contract could be extended to include supervision of the establishment of the center during implementation.*Procurement type: Competitive *Category: Contract consultants or Firm *Material group: Professional Service*Procurement method: RFP *Capabilities: *Experience: Proven track record in designing government offices or similar projects; with a preference for experience in digital governance initiatives.*Expertise: Demonstrated capability in delivering complex integrated service delivery projects; underpinned by innovative and efficient design principles.*Legal Compliance: Necessary licensing and compliance with Kosovos legal and environmental regulations for design and construction projects.*Team Composition: A diverse and skilled team comprising a Project Manager; Senior Architect/Designer; Structural Engineer; Civil Engineer(s); Mechanical and Electrical Engineers; ICT Infrastructure Expert; and an Environmental Specialist; all with relevant experience and qualifications.*Language Proficiency: Fluency in English is essential for effective communication and documentation purposes. The WBG reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000. Offerors proposal and contractual documents will remain confidential and therefore not subject to disclosure. Tender Link : http://www.worldbank.org/en/about/corporate-procurement/business-opportunities/administrative-procurement?order=desc