1. The Subject Of The Order Is The Provision Of Hotline Services: Patient Information Telephone To The Patient Ombudsman, Including In Particular: 1.1. Handling Incoming Calls To The Patient Information Center Of The Patient Ombudsman From 8:00 A.M. To 8:00 P.M. On Working Days (Monday To Friday) And From 8:00 A.M. To 4:00 P.M. On Saturdays.1.2. Handling Calls From Users Of The Patient Information Center Of The Patient Ombudsman In Polish, 1.3. Provision Of Outgoing Calls In Specific Situations And/Or Sms Sending,1.4. Maintaining A Knowledge Base, 1.5. Recording Information Required By The Ordering Party, In Accordance With The Provisions Of The Agreement, 1.6. Submitting Current, Daily And Periodic Reports Regarding The Implementation Of Services Provided By The Contractor, 1.7. Forwarding Reports Requiring Action By The Ordering Partys Employees In Specific, Specific Situations. Place Of Implementation Of The Patient Information Hotline (Tip) Service: The Territory Of The Republic Of Poland. Service Completion Date: February 1, 2024 To June 30, 2026.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
