Asia-Pacific Economic Cooperation, APEC,G20,APAC ( Asia Pacific)
21-12-2023
Work Detail
On-0002175 - It Service Management (Itsm) Strategic Partner . The Objective Of This Rfp Is For Bc Financial Services Authority (Bcfsa) To Select A Qualified Vendor To Provide A Comprehensive It Service Management (Itsm) Tool For The Organization That Will Enhance The It Service Delivery, Streamline Processes, And Improve Overall Efficiency Within Bcfsa. The Selected Itsm Tool Is Expected To Support A Range Of Critical Functions, Including Service Management, Incident Management, Change Management, Asset Management, Service Catalog, Knowledge Management, And Robust Reporting Capabilities. Additionally, Seamless Integration With Existing Systems, Scalability, Top-Tier Security, And A User-Friendly Interface Are Imperative For Successful Adoption And Integration Into Our Operations. Bcfsa Is Seeking A Vendor With Proven Expertise And Experience In Implementing And Delivering Tailored Itsm Solutions With Focus On Itil Methodology, Catering To The Unique Needs Of Our Organization. The Solution Should Align With Our Specific Technical Requirements, Data Management Protocols, And Compliance Standards. The Initial Term Of The Contract Will Be Three (3) Years With Two (2) One (1) Year Options To Renew The Contract, At The Sole Discretion Of Bcfsa.
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