Request for Proposal for Itsm Platform

Itsm Platform Unspsc 8116 Information Technology Service Delivery Unspsc 432323 Data Management And Query Software: Software To Retrieve And Analyze Data From Information Technology Systems. Unspsc 432337 System Management Software: Specialized Software To Manage Activities Across It Systems, Evaluating Capacity, User Activities, Software Inventory And Installation, Server Availability, And Virus Or Malware Protection. Provides The Tools And Process For Controlling And Monitoring Computer Networks, Including: Operating Systems, Applications, Network Devices, Security Measures, Mainframes, Access Control Systems, Web Services And Databases. Includes Configuration And Change Management, Asset Management, Performance And Fault Detection Management, Workflow And Output Management, Data Backup And Storage Management, Etc. Also Called Enterprise System Management Software, Management Software, Systems Management Tools, Infrastructure Software And System Management Tools. Unspsc 811118 System And System Component Administration Services: Services That Provide For The Management Of Information Technology Components Within A System And The System As A Whole Unspsc 43231517 Procedure Management Software: Software For The Management, Follow-Up And Control Of Various Work Flow Procedures Defined That May Be Monitored In The Search Of Higher Efficacy And Reduction Of Time And Costs. Unspsc 43232401 Configuration Management Software: Configuration Management Software Is A Software Tool Used To Apply Tchnical And Administrative Controls To A)Identification And Documentation Of Physical And Functional Characteristics Of Configuration Items (Configuration Item Is A Hardware Or Software, Or An Aggregate Of Both, Which Is Designated By The Project Configuration Manager For Configuration Management) B)Any Changes To Characteristics Of Those Configuration Items And )Recording And Reporting Of Change Processing And Implementation Of The System. Unspsc 43232402 Development Environment Software: Software To Assist In The Creation And Management Of Successful Information Technology Systems. Unspsc 80101507 Information Technology Consultation Services Unspsc 81111506 Client Or Server Programming Services