GTR 72714591
Request for Proposal For Customer Relationship Management Modernisation
NCB — National Competitive Bid
Closed
Australia and New Zealand
Tender Information
GTR Reference
72714591
Tendering Authority
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Tender No
SUP-16400
Financer Name
Self-Funded
Work Title
Request for Proposal For Customer Relationship Management Modernisation
Bid Type
NCB — National Competitive Bid
Country
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Geographical Region
Australia and New Zealand
Political Region
Asia Pacific Economic Cooperation APEC,APAC Asia Pacific
Last Date of Bid Submission
15-12-2023
Closed
Work Detail
Request for Proposals (RFP) for Customer Relationship Management Modernisation Open Date: Friday, 17 November 2023 8:30 AM (Pacific/Auckland UTC+13:00) Close Date: Friday, 15 December 2023 3:00 PM (Pacific/Auckland UTC+13:00) Tender Type: Request for Proposals (RFP) Tender Coverage: Sole Agency Regions: New Zealand Required Pre-qualifications: None Overview: This Request For Proposal (RFP) seeks responses from Suppliers who are certified partners for Customer Relationship Management (CRM) Software-as-a-Service (SaaS) solutions, for the purchase of: subscription(s) to a modern CRM SaaS suite, and services to: o tailor the solution to our requirements, o integrate the solution with our other systems, o migrate from our existing CRM solution, o provide project transitional support to BAU, training, consultancy, and advice to enable wider, more systematic adoption of the CRM by Transpower personnel, and o provide ongoing platform support. Tender Link : https://www.gets.govt.nz/TNZ/ExternalTenderDetails.htm?id=28472723
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