Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support - Service Management System (Esm)

It Services: Consulting, Software Development, Internet And Support - Service Management System (Esm). The Object Of This Acquisition Is The Service Management System Of The Lapland Welfare Region (Hereinafter Referred To As Lapha). (Esm System) As A Complete Service, Including The Implementation Project, Software Service And Expert Services. The Overall Development Of Laphas Service Management Is Done During The Contract Period Step By Step And As A Continuous Process. During The Implementation Phase, The Focus Is On Laphan Tietohaltinto And Digital Services (T&D) In The Service Management Of The Unit And Technical Services. The Software Service Will Initially Be Used For It And Facility Management Services In Terms Of Processes. After This, The Subscriber Must Have The Option To Extend The Contract Period Use According To Their Needs To Also Cover Others, Such As Personnel Management Processes. The Goal Is To Expand The System To Different Units According To Needs And Demand As Further Development Work Within The Limits Allowed By The Contract. The Object Of The Acquisition Is Described In More Detail In The Tender Request And Its Attachments.