Multichannel Information Services Of The Deivissa Island Council. In The Attention Through A Contact Center, Through Which, With The Necessary Technical And Human Resources, And Through A Telephone Service Mainly, And Other Means Of Messaging (Sms, Instant Messaging Services, Web, Email), Can Carry Out The Procedures Related To The Attention And Management Of The Communications Of The Users Of The Services Of The Consell Insular Deivissa (Cie) And Guaranteeing Them The Due Attention To Their Queries In A Homogeneous Way Through This Horizontal Service, Configuring Itself As A Service Contract In Accordance With Current Legislation. The Services And Channels That Make Up The Object Of The Contract Include Both Those Expressly Cited In The Technical Specifications, As Well As Others Of A Similar Nature That Could Be Incorporated During The Execution Of The Contract.
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