Tenders Are Invited For Prj 1252 Lewisham High Intensity User Service (Prj 1252 Lewisham High Intensity User Service)

Sel Icb Wish To Commission A Hiu Service To Work With People To Understand Any Underlying Social Or Emotional Reasons For Increased Health Care Contacts And To Provide Emotional/Psychosocial Support As Opposed To A Clinical Or Medical Modelwith An Aim To Improve Patients Health And Social Well Being Whilst Reducing Demand On Urgent And Emergency Care Services. Service Aims Include:Effectively Manage, Co-Ordinate And Signpost Frequent Attenders At A&E Tolocal Health, Social And Voluntary Services To Help Support Their Identified Needs. • Reduce Frequent Attenders’ Activity On A&E Department And Calls Made To London Ambulance Service (Las).• To Explore The Underlying Reason For Frequent Attendances To A&E, Appropriately Signpost And Make Referrals To Health And Well-Being Agencies In Primary Care And The Community That Can Support Individual Needs.• To Engage/Reengage People With Local Community Services.• Effectively Manage And Co-Ordinate The Chaotic And Demanding Nature Of The Patient Group Through The Use Of Multi-Agency Support And The Voluntary Sector • To Provide Support To Identified Patients Linking To End Of Life Pathways Where Appropriate.